Like the rest of society in the past two decades, emergency services have seen a radical transformation in technology and the role it plays in our lives. At my own department and fire departments around the world, data collection and electronic access to that data are increasingly essential to our missions and daily tasks. Uses include EMS reporting, fire reporting, preplans, dispatching systems including GPS and mapping, mobile command and accountability, and the list goes on. With technology touching so many of our responsibilities and job requirements, there are constant improvements being made in both hardware and software to meet our evolving needs.

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